Posts Tagged ‘Digital Fluency’
The patient who couldn’t open an email – & why that matters more than “I have fallen & can’t get up.”
I couldn’t read the consent screen on the kiosk at my pharmacy. The font was smaller than my patience. The credit card reader was smaller than my smartphone. The prompts felt endless—and suspiciously designed to sell me something. Somewhere in that process, I was asked to sign something I couldn’t even see. Later that same…
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